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Experience Cloud Service

Engaging portals for
customers & partners

Appsavio delivers top-tier Salesforce Experience Cloud solutions tailored to the unique needs of various industries, including Insurance, Banking, B2B, and Retail. Our certified Experience Cloud Consultants build branded portals that engage customers, partners, and employees — streamlining interactions and improving self-service efficiency.

25%
Partner Productivity Increase
Mobile
First Responsive Design
Custom
LWC Components
Role
Based Access Control
Platform overview

Branded digital experiences for every audience

Self-service portals, partner collaboration hubs, or employee knowledge bases — all built around your brand.

Our team builds and designs portals, websites, and apps tailored to specific user needs and branding. We implement robust sharing models to control access and permissions within your Experience Sites — using Sharing Sets, Sharing Rules, Contact Roles, and Portal Roles. For complex business requirements that go beyond standard functionality, our skilled developers create custom Lightning Web Components to ensure a seamless and efficient user experience, whether you need a self-service portal, partner collaboration hub, or employee knowledge base.

Portal & site design

Branded portals, websites, and apps tailored to specific user needs

Sharing & access models

Sharing Sets, Sharing Rules, Contact Roles, and Portal Roles configured precisely

Custom LWC development

Bespoke Lightning Web Components for complex business requirements

Mobile-first design

Responsive layouts optimized for access from any device

CRM & app integration

Seamless connections with Salesforce CRM and external apps

Role-based personalization

Dashboards and content tailored by user role and permissions


Portal types

One platform, every audience covered

Customer portals

Self-service case submission and account management

Partner portals

Collaboration hubs with file sharing and deal tracking

Employee portals

Internal knowledge bases and team communities

Access control

The right access, for the right person

Define rolesContact & Portal Roles
Set sharingSharing Sets & Rules
PersonalizeRole-based dashboards
Secure & launchTested access boundaries

Problems & solutions

The exact pain points we eliminate

Most businesses struggle with the same issues. Here's what Experience Cloud, configured by Appsavio, fixes directly.

Problems we solve
  • Fragmented experiences across apps
  • Customers unable to self-serve effectively
  • Partners lack a centralized collaboration hub
Our solution
  • Branded self-service portals
  • Partner collaboration hubs with file sharing
  • Role-based dashboards and personalization
  • Mobile-first responsive design
  • Integration with Salesforce CRM and external apps

Industries served

Tailored to your sector's specific needs

Experience Cloud is configured differently depending on the regulatory and operational demands of your industry.

Built for regulated and complex environments

From insurance claims portals to banking client dashboards to B2B partner hubs, Appsavio configures Experience Cloud to match the access, security, and workflow requirements specific to your sector.

Insurance Banking B2B Retail
Customer self-service
Partner productivity
Live support load

Business impact

Measurable outcomes for your organization

Higher productivity

25% increase in partner productivity

Self-service adoption

Significant boost in customer self-service usage

Lower support load

Reduced dependency on live support


Integrations

Experience Cloud connects with your entire tech stack

Sales Cloud

Unified customer record

Service Cloud

Case submission & support

Marketing Cloud

Targeted portal content

File sharing

Document collaboration

Real-time chat

Partner & customer comms

Mobile apps

iOS & Android access

External systems

ERPs & line-of-business apps

Custom APIs

Any external data source


Appsavio's edge

We integrate third-party apps into portals, turning them into end-to-end ecosystems. Rather than a standalone portal, your Experience Cloud site becomes the single place where customers and partners get everything done.

Third-party app integration End-to-end ecosystems Custom LWC Multi-industry expertise

Frequently asked questions

Everything you need to know

Yes, it integrates seamlessly with Service Cloud, Sales Cloud, and other Salesforce applications.
Absolutely. Experience Cloud is scalable and can be customized to fit any business size.
You can build customer portals, partner portals, employee communities, and branded websites.
Yes, Experience Cloud offers flexible branding and UI customization options.
It enables real-time communication, content sharing, and case submission within a secure platform.
Yes, Experience Cloud is optimized for mobile devices for seamless access anywhere.
Absolutely, it integrates smoothly with Salesforce CRM and other clouds.

Ready to build your branded portal?

Book a free 30-minute consultation and see what Experience Cloud can do for your customers, partners, and employees — no pressure, no obligation.